How long does shipping take?
We ship all orders from our US warehouse. Standard shipping typically takes 3–7 business days. Expedited options are available at checkout. Once your order ships, you'll receive a tracking link via email.
Frequently Asked Questions
Everything you need to know about shopping with Cupidrop. If you can't find what you're looking for, feel free to reach out.
Do you ship internationally?
Currently, we ship within the United States only. We're working on expanding to more countries — stay tuned!
Can I return or exchange a product?
If you'd like to return your order for any reason, we're happy to accept it! Just make sure items are returned in their original packaging, unopened and unused, within 14 days of delivery. Refunds are issued to your original payment method, though original shipping charges are non-refundable. Please also note that a 10% restocking fee will be deducted from your refund amount. To initiate a return, contact us at hello@cupidrop.com.
Are your products authentic K-beauty?
Absolutely. At Cupidrop, we work directly with 20+ verified Korean beauty brands and source all products straight from Korea. Every product is 100% authentic — no counterfeits, ever.
How do I find the right product?
Not sure where to start with K-beauty? We recommend browsing our Skincare Routine Guide. You can also reach out to us directly — we're happy to suggest products based on your specific skin concerns!
Still have questions?
Can't find the answer you're looking for? Feel free to email us anytime at hello@cupidrop.com and we'll get back to you within 1–2 business days. We're always happy to help!